Requesting an invoice from Workium

What it is

The Request an invoice tab on your Payments page is a direct line into the Workium billing team. Use it whenever you want a formal invoice for a payment that's due — most commonly your second installment, but also for any outstanding balance you wish to settle by bank transfer, by Paystack, or via a custom payment link.

Where to find it

Log in to your Workium Dashboard → Payments. At the top of the page, switch from the Payment history sub-tab to the Request an invoice sub-tab.

How it works

What happens next

• You receive a Workium-branded confirmation email straight away saying we have your request. • Our billing team gets a notification on the Admin Dashboard (Invoices → Invoice Requests) and an email at billing@workium.co.uk. • Within 1 working day, our billing team will email you a PDF invoice and a secure payment link. For larger amounts they may also offer bank-transfer details if you prefer.

Tracking your request

On the same Request an invoice tab, the Your recent invoice requests section shows every request you have made, with its current status:

• Pending — we have received it and will action it shortly. • Actioned — we have sent you the invoice (check your inbox). • Cancelled — the request was withdrawn or could not be processed (rare; we usually contact you first).

If you have not received your invoice within 1 working day, reply to the confirmation email and our team will chase it for you.