Overview of the Memorandum of Understanding (MOU) that governs the Workium Agency Partnership, including KYC requirements and mutual responsibilities.
Agency MOU and Partnership Terms
All Workium agency partnerships are governed by a formal Memorandum of Understanding (MOU) that outlines the terms, responsibilities, and benefits of the partnership.
MOU Key Terms
Partnership Duration: Typically 12 months, automatically renewable unless either party gives notice
Territory: Your operating region and target market
Markup Model: Workium does NOT pay commission. Agencies set their own markup on top of Workium's published service fees and keep 100% of that markup
Exclusivity: Whether the partnership is exclusive or non-exclusive for your territory
Responsibilities: Clearly defined obligations for both Workium and the agency partner
Termination: Conditions under which the partnership can be terminated by either party
Agency Partner Responsibilities
Source and pre-screen candidates before submission
Submit accurate and complete assessment information
Assist candidates with document collection and preparation
Maintain professional communication with candidates
Comply with local regulations and immigration laws
Represent the Workium brand professionally
Meet minimum volume commitments (if applicable)
Remit Workium's published fee on the agreed milestone schedule
Workium Responsibilities
Provide employer matching and job placement services
Process work permit applications through legal channels
Offer legal and immigration support throughout each case
Maintain and improve the Agency Dashboard platform
Provide training, onboarding, and marketing support
Publish transparent service fees per country so you can build accurate quotes for your clients
Regular communication and partnership updates
KYC Requirements
Before partnership activation, agencies must complete KYC:
Company registration documents (certificate of incorporation or equivalent)
Director identification (passport or national ID of company directors)
Business address verification (utility bill or bank statement)
Operating licence (if required in your jurisdiction)
Business reference or track record evidence
For questions about your MOU or partnership terms, contact agency@workium.co.uk
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